As I mentioned previously, I purchased a Dell XPS 400 in January. One of the biggest annoyances I encountered was the excessive amount of bloatware that came preinstalled on the system.
After I unpacked, set up, and made sure everything was functional, I decided to wipe the hard drive to get rid of all of the bloatware (which is quite extensive) …
According to the guys over at HardOCP, Dell is striving to appease concerns that they aren’t committed to the gaming community (and those who want a higher end computing experience) by addressing the issue:
They now offer their customers total choice on the software loads of their high end XPS systems that are targeted towards gamers. Dell recently announced that they would feature a no preinstalled software installation option on select XPS systems in their gaming lineup. No more free ISP offers, no more AOL icons, music jukebox software, or background services hogging precious system resources.
..To reiterate, Dell has told us specifically that the only program installed on systems that have the “no preinstalled software” option will be the anti-virus solution.
Read the full article over at HardOCP to get the full scoop on what Dell is doing to make the “premium” customer experience much more enjoyable.
It’s great that Dell is working to improve the experience for their higher end consumers and is showing that they can adapt and are willing to make good on their mistakes. That said, I don’t understand how they didn’t have enough foresight to anticipate a negative response from people in the gaming community whom they were targeting.
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