After exploring alternative options and further contemplation (having already received one dud), I decided to give Dell a second chance. This time I ordered an XPS 400 instead of a Dimension E310. I placed my order on Tuesday morning, and by Thursday evening the computer had already arrived. I was once again impressed with the [...]
Continue reading...Wednesday, January 11, 2006
I finally have an update to report on my earlier post regarding my bad experience with Dell. After weeks of playing phone tag, I finally received an email from Dell indicating that I have been credited for my return, minus all applicable restocking and shipping fees. I called and left one final message requesting some [...]
Continue reading...Tuesday, December 6, 2005
So I called Dell to get an authorization number so that I could return my computer that I ordered from them. When I finally reach a customer service rep, she asks me what the problem was. I went on to tell her about the Windows stop errors that were occurring sporadically from the first time [...]
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Saturday, January 28, 2006
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